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Recuva – Remarkable

What a day. In front of me was a computer that was booting to nowhere. It was just a continual loop back to the statement that there were not boot files available. Then, as I got closer, I heard the tell-tale clicking of the hard drive. The good news was that it was still spinning. The bad news was that there were some critically important files on the drive that hadn’t been backed up (no, it wasn’t my drive). Option #1 – call in a data recovery company to recover the data, at a cost of about $1000. Option #2, plug it into an external enclosure and hope. The first couple of computers I plugged the drive into didn’t see it at all. Not looking good. Finally found one that recognized the drive. Looking better. Looked at the properties of the drive. 120 GB drive, 120 GB available. Really not looking good.

Enter Recuva. Recuva is software from the same company that puts out ccleaner, one of my favorite clean-up programs. So, I downloaded Recuva and ran it against the drive. Well, lo and behold, after a couple of hours, I was able to recover the critical files. Not all files were recoverable, but it did a great job, was easy to use, and did I mention that it is free? Some the features of Recua:

Undelete files on your computer

Deleted a file by mistake? Recuva brings lost files on your computer, USB drive, camera or iPod.

Recovery from damaged or formatted disks

Even if you’ve formatted a drive so that it looks blank, Recuva can still find your files on it.

Recover deleted E-Mails

Emptied your email trash and need it back? Recuva’s got you covered with full support for Microsoft Outlook Express, Mozilla Thunderbird, or Windows Live Mail.

Recover deleted iPod music

Deleted music from your iPod or MP3 player? No problem, Recuva will get this back for you along with any additional track data.

Restore unsaved Word documents

Did Microsoft Word crash or did you forget to save that important Word document. No problem with Recuva! As it can intelligently rebuild Word documents from their temporary files.

Quick-start Wizard

If you need your files back right away without fiddling with options, Recuva’s Quick-Start Wizard is the answer.

Deep Scan

Recuva can find most files within a minute. Or, set the Deep Scan to look for more deeply-buried results.

Securely delete files you want to erase forever

Want to protect your deleted files? Recuva also allows you to permanently erase any traces of deleted files.

Portable Version

Take Recuva with you wherever you go with the portable version.

Full OS support and many languages

Recuva has support for every modern version of Windows and 37+ languages.
Download it here – http://www.piriform.com/recuva

iTunes – Authorizing and Deauthorizing

Ran into a situation where I had to install a new hard drive in my computer. When I went to authorize iTunes, I was told that I had reached my limit of 5 authorizations. I realized that over the past couple of years, I had authorized several computers that I no longer had. Since I couldn’t authorize my new installation, I had to find a way to deauthorize  some of the other ones.  I found that I could log into the iTunes Store and Deauthorize All my systems and then reauthorize the one’s I’m actively using.

To deauthorize a computer

  1. Open iTunes.
  2. Choose Store > Deauthorize Computer (In earlier versions of iTunes, access this option from the Advanced menu).
  3. Select “Deauthorize Computer for Apple Account” and enter your Apple ID and password.

Make sure you deauthorize your computer before you upgrade your RAM, hard disk or other system components, or reinstall Windows. If you do not deauthorize your computer before you upgrade these components, one computer may use multiple authorizations.

To deauthorize all computers associated with your account

If you find you have reached 5 authorizations, you can reset your authorization count by clicking Deauthorize All in the Account Information screen.

  1. Click iTunes Store in the menu on the left side of iTunes.
  2. If you’re not signed in to the store, click the Account button, then enter your account name and password.
  3. Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
  4. In the Account Information window, click Deauthorize All.

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than 5 authorized computers, or if you have used this option within the last 12 months.

Mozy vs Carbonite – Off-site Backup Thoughts

In the past, I’ve recommended options for backing up your important files, since we all know that at some point in time, your computer or hard drive is going to die. One of the options I’ve mentioned is backing up your data to an off-site location. The reason for this is that in the event of catastrophe, your files will be available to you from where ever you might be.

Two off-site companies are Mozy and Carbonite. Recently I’ve had to experience the restore capabilities of both companies and I found out that there is a world of difference between the two.

A couple of years ago, a friend of mine, who was using Carbonite, had to restore her files from the vendor. Several days after the restore started, she was still having problems getting her files. Many calls and e-mails to tech support later, her files were finally recovered. Not having experienced Carbonite before, I wasn’t sure whether this was an isolated incident or not. Well, come to find out that it wasn’t. A couple of months ago, another friend, also a Carbonite user, had to purchase a new computer and went to restore her files from the vendor. Several days later, she was still trying to recover her files from the vendor. Many calls and e-mails later, she had her files but the frustration felt by both individuals was incredible.

Just recently, I lost my hard drive. I use Mozy for backup needs and when I needed to restore my files, I logged onto the site, chose the files/folders to restore, waited an hour while Mozy processed the request, clicked the download button and within a couple of hours, my files were on my new hard drive. It was incredibly easy, pretty quick, and very painless. Additionally, Mozy allows you to duplicate the off-site backup to an external hard drive that is attached to your computer so restoring your files would be even easier.

Having backups of your critical files is extremely important. Being able to restore those files in a timely manner is also important. Before my most recent experience with the restore functions of these two vendors, I’d say that they were pretty comparable. After experiencing the restore functions, I’d say Mozy is the better program hands down. My recommendation – Mozy. If you’re using Carbonite, switch.

https://mozy.com/
http://www.carbonite.com/

The Proper Care and Feeding of Your HDTV, Phone, and Camera

One of the things I’m asked quite frequently is how to clean the screens of computers and laptops. There are specials cleaning materials you can purchase at office supply stores that will clean both your computer screens and your TV screens. You can also make your own cleaning solution by mixing distilled water (make sure it’s distilled) and white vinegar in equal proportions into a spray bottle.

To clean your screen, start with a dry, microfiber cloth. Move it in circular motions. Be gentle, but apply slight pressure on particularly stubborn spots.

If that doesn’t clean the screen, use your cleaning solution. Turn off your laptop. Spray the cleaner lightly onto the, not onto the monitor. Wipe as described above, then wait ten minutes before booting up.

You can find additional tips on cleaning your other electronics by clicking on the following link.

The Proper Care and Feeding of Your HDTV, Phone, and Camera.

Windows XP zero-day under attack; Use Microsofts “fix-it” workaround | ZDNet

Just five days after Google researcher Tavis Ormandy released details of a critical vulnerability affecting Windows XP and Windows Server 2003, malware authors have struck, exploiting the flaw to plant malware on Windows machines.The attacks, described by Microsoft as “limited,” are being distributed on rigged Web sites drive-by downloads.“Windows Server 2003 customers are not currently at risk from the Win Help issue based on the attack samples we have analyzed,” according to Microsoft’s security response center.The attacks,  are only targeting Windows XP computers with the HCP protocol enabled.

ONE-CLICK FIX-IT

In the absence of a patch, Microsoft is recommending that affected Windows customers use this one-click Fix-It tool to unregister the problematic “hcp://” protocol.

This can also be manually done by following these simple directions:

  1. Click Start, and then click Run.
  2. Type regedit, and then click OK.
  3. Expand HKEY_CLASSES_ROOT, and then highlight the HCP key.
  4. Right-click the HCP key, and then click Delete.

Impact of Workaround: Unregistering the HCP protocol will break all local, legitimate help links that use hcp://.  For example, links in Control Panel may no longer work.

via Windows XP zero-day under attack; Use Microsofts “fix-it” workaround | ZDNet.

Adobe reports critical flaw in Flash, Acrobat | Security – CNET News

Adobe has issued a security advisory about a “critical” vulnerability in its Flash Player and Adobe Reader and Acrobat products that it says could let attackers take control of peoples computers. The company said late Friday that there had been reports of the hole actually being exploited and that an official patch was not yet available. Affected software includes: Adobe Flash Player 10.0.45.2, 9.0.262, and earlier 10.0.x and 9.0.x versions for Windows, Macintosh, Linux, and Solaris, Adobe Reader and Acrobat 9.3.2 and earlier 9.x versions for Windows, Macintosh, and Unix. The company said that the Flash Player 10.1 Release Candidate does not seem to be vulnerable and that Adobe Reader and Acrobat 8.x are confirmed not vulnerable. Adobe didn’t say when an official fix would be released, but according to the company, computer users can mitigate the Flash issue by downloading the release candidate mentioned above. The Acrobat and Reader issue can be addressed by “deleting, renaming, or removing access to the authplay.dll file” that ships with those products, Adobe said. This will, however, cause a nonexploitable crash or error message if a user opens a PDF file that contains SWF content. The .dll file is typically located at C:\Program Files\Adobe\Reader 9.0\Reader\authplay.dll for Adobe Reader or C:\Program Files\Adobe\Acrobat 9.0\Acrobat\authplay.dll for Acrobat, Adobe said.The complete security advisory is available here.

via Adobe reports critical flaw in Flash, Acrobat | Security – CNET News.

HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computersUnits: About 54,000 70,000 units were previously recalled in May 2009Importer: Hewlett-Packard Co., of Palo Alto, Calif.Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.Incidents/Injuries: Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and ruptured resulting in 11 instances of minor personal injury and 31 instances of minor property damage.Description: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled.

via HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard.

Legal experts: LimeWire likely doomed | Media Maverick – CNET News

A federal court judge has likely dealt a death blow to LimeWire, one of the most popular and oldest file-sharing systems, according to legal experts.

Mark Gorton, LimeWire’s founder, could see a federal court decision force his company to shut down operations possibly very soon.

On Wednesday, CNET broke the news that U.S. District Judge Kimba Wood granted summary judgment in favor of the Recording Industry Association of America (RIAA), which filed a copyright lawsuit against LimeWire in 2006. In her decision, Wood ruled Lime Group, parent of LimeWire software maker Lime Wire, and founder Mark Gorton committed copyright infringement, induced copyright infringement, and engaged in unfair competition.

“It is obviously a fairly fatal decision for them,” said Michael Page, the San Francisco lawyer who represented file sharing service Grokster in the landmark case, MGM Studios, vs. Grokster and also represented Lime Wire’s former CTO in the company’s most recent copyright case. “If they don’t shut down, the other side will likely make a request for an injunction and there’s nothing left but to go on to calculating damages.”

With an injunction, the RIAA can force LimeWire to cease file-sharing operations.

via Legal experts: LimeWire likely doomed | Media Maverick – CNET News.

Laptop Scandal School’s Own Law Firm: Aside From Those 58,000 Spy Photos, There’s No Evidence Of Spying | Techdirt

A law firm employed by the Pennsylvania school district caught using student laptop webcams to spy on students at home has released a 72-page report pdf on the incident after a 10-week investigation. Most of the report’s findings aren’t too surprising; it exonerates most higher-level school officials like any wealthy school district’s in-house investigation should, concluding that there’s no evidence indicating that anybody above the IT level “knew how TheftTrack worked or understood that it could collect large quantities of webcam photographs or screenshots.” The report also confirms reports that the system took some 58,000 images — a far cry from the 42 images the school originally claimed.Aside from those 57,958 extra photos and screenshots, e-mails alleging that school administrators found the spy technology entertaining — and the fact the system was only unearthed in the first place because a student’s at-home behavior was spied on — the study concludes that “we found no evidence that District personnel used TheftTrack to “spy” on students.” Still, at least the report slams the school district for being “overzealous” in their use of the technology, and for having a complete disregard for student privacy:

“Although there is no forensic method to determine with certainty how often images stored on the LANrev server were viewed, we found no evidence that any District 3 personnel surreptitiously downloaded images from the LANrev server. Rather, the collection of images from laptops while they were in the possession of students resulted from the district’s failure to implement policies, procedures and recordkeeping requirements, and the overzealous and questionable use of technology by IS personnel without any apparent regard for privacy considerations or sufficient consultation with administrators.“

By and large the study places the lion’s share of the blame on school IT folks, most of whom were already forced to retire. It does seem rather convenient that the district was allowed to hire their own law firm to investigate (at least when lawyers weren’t working with plaintiffs to allegedly help keep evidence out of the hands of federal investigators). That’s of course the first thing the lawyer for the district’s former IS director Virginia DiMedio complained about. While the IT folks certainly appear oblivious and culpable, there seems to be plenty of incompetence to go around. Hopefully higher level administrators aren’t entirely immune to the ultimate fallout, given they failed to pay any attention to the fact their district was busily building a little Macbook surveillance state with little to no accountability.

via Laptop Scandal School’s Own Law Firm: Aside From Those 58,000 Spy Photos, There’s No Evidence Of Spying | Techdirt.

Defective McAfee update causes worldwide meltdown of XP PCs | Ed Bott’s Microsoft Report | ZDNet.com

At 6AM today, McAfee released an update to its antivirus definitions for corporate customers that had a slight problem. And by “slight problem,” I mean the kind that renders a PC useless until tech support shows up to repair the damage manually. Here’s how the SANS Internet Storm Center describes the screw-up:McAfee’s “DAT” file version 5958 is causing widespread problems with Windows XP SP3. The affected systems will enter a reboot loop and [lose] all network access. We have individual reports of other versions of Windows being affected as well. However, only particular configurations of these versions appear affected. The bad DAT file may infect individual workstations as well as workstations connected to a domain. The use of “ePolicyOrchestrator”, which is used to update virus definitions across a network, appears to have [led] to a faster spread of the bad DAT file. The ePolicyOrchestrator is used to update “DAT” files throughout enterprises. It can not be used to undo this bad signature because affected system will lose network connectivity.The problem is a false positive which identifies a regular Windows binary, “svchost.exe”, as “W32/Wecorl.a”, a virus.McAfee now has its own KnowledgeBase page posted, with details about the problem and the fix. The symptoms are described, tersely, as “Blue screen or DCOM error, followed by shutdown messages after updating to the 5958 DAT on April 21, 2010.”

via Defective McAfee update causes worldwide meltdown of XP PCs | Ed Bott’s Microsoft Report | ZDNet.com.