Mozy vs Carbonite – Off-site Backup Thoughts


In the past, I’ve recommended options for backing up your important files, since we all know that at some point in time, your computer or hard drive is going to die. One of the options I’ve mentioned is backing up your data to an off-site location. The reason for this is that in the event of catastrophe, your files will be available to you from where ever you might be.

Two off-site companies are Mozy and Carbonite. Recently I’ve had to experience the restore capabilities of both companies and I found out that there is a world of difference between the two.

A couple of years ago, a friend of mine, who was using Carbonite, had to restore her files from the vendor. Several days after the restore started, she was still having problems getting her files. Many calls and e-mails to tech support later, her files were finally recovered. Not having experienced Carbonite before, I wasn’t sure whether this was an isolated incident or not. Well, come to find out that it wasn’t. A couple of months ago, another friend, also a Carbonite user, had to purchase a new computer and went to restore her files from the vendor. Several days later, she was still trying to recover her files from the vendor. Many calls and e-mails later, she had her files but the frustration felt by both individuals was incredible.

Just recently, I lost my hard drive. I use Mozy for backup needs and when I needed to restore my files, I logged onto the site, chose the files/folders to restore, waited an hour while Mozy processed the request, clicked the download button and within a couple of hours, my files were on my new hard drive. It was incredibly easy, pretty quick, and very painless. Additionally, Mozy allows you to duplicate the off-site backup to an external hard drive that is attached to your computer so restoring your files would be even easier.

Having backups of your critical files is extremely important. Being able to restore those files in a timely manner is also important. Before my most recent experience with the restore functions of these two vendors, I’d say that they were pretty comparable. After experiencing the restore functions, I’d say Mozy is the better program hands down. My recommendation – Mozy. If you’re using Carbonite, switch.

https://mozy.com/
http://www.carbonite.com/

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2 Responses

  1. […] AskBillFirst Mozy vs Carbonite – Off-site Backup Thoughts […]

  2. I did a lot of research for an online solution after I cancelled my subscription with Mozy, it was really complicated. I thought about Carbonite but their loss of data in the past terrified me. Currently I am using Timeline Cloud. They have a 2 week trial so I signed up and so far it’s really good. They backup to Amazon S3 so it’s safer than Carbonite. The entire setup only took me 5 minutes it was really easy and straight forward. Also they have cloud disaster recovery. I would definitely recommend checking it out: http://www.timelinecloud.com/

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