Many Microsoft Products Going Off Support Soon – Security Watch

In the coming months Microsoft will be ending support—including security updates—for a number of important products. If you’ve avoided updating so far, you might want to get moving.
The first event will be April 13, 2010 (like all end-of-support days, a patch Tuesday), when support will end for 2 important configurations: Windows Vista with no service [...]

Lesson Learned

I went against a few of my computer “thou-shalt-not” rules the other day and, well, I remembered why they are rules. I was reading a newsletter from a very trusted security site and came across an ad they had posted from a company that claims it’s software can:
Clear malware. Fix PC errors. Restore speed & [...]

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Apple voids warranties over cigarette smoke, users say • The Register

Apple voids warranties over cigarette smoke, users say
No repairs for “biohazard” Macs
By Cade Metz in San Francisco
Posted in PCs & Chips, 22nd November 2009 06:13 GMT
A Mac user claims that Apple voided her warranty and refused to repair her machine because it was “contaminated” with cigarette smoke.
The claim mirrors a similar report from last year, [...]

So What Is It Good For? Flash Drives v. External HD

I had someone call me the other day saying that they had plugged their USB thumb drive into their computer and it wasn’t recognized. When they plugged it into another computer, it came back saying that it wasn’t formatted and need to be. They had been storing files on it and it had failed.
I recommended [...]

Exposed: the PC repair shops that rifle through your photos and passwords

Although this took place in the U.K., it happens in the U.S.  as well. It’s very important that before you take your computer to a repair facility, always back up sensitive data and remove it from your laptop before taking it to be repaired (if you can). Clear the cache of log-in details and passwords [...]

Windows Updates – Were They Installed Without Permission?

I’ve been reading recently that on some computers Microsoft’s updates are happening automatically, even though the user has  set the update settings to download but notify before updating, or even set to check for updates but not download or install without prompting.  Microsoft has mentioned on their blog “Update Notifications and Install-at-Shutdown Behavior” that they [...]

HP Recalls Notebook Computer Batteries Due to Fire Hazard

HP Recalls Notebook Computer Batteries Due to Fire Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Units: [...]

Overheating Prompts Acer Desktop Recall

Acer America reports to CPSC that burn hazard and overheating prompt about 215 units of Acer Predator Desktop computer recall.
Acer desktop safety recall was voluntarily conducted by the Acer America in cooperation with the CPSC. Consumers should stop using the recalled desktop immediately unless otherwise instructed.
The recall includes about 215 units of Acer Predator Desktop [...]

Dell and HP balk at replacing bad Nvidia chip

Dell and HP balk at replacing bad Nvidia chip
By Michael Lasky
An old urban myth claims that the microprocessors used in PCs and other consumer electronics are designed to fail within days or weeks of their warranty expiration.
For tens of thousands of people who bought Dell and HP notebooks whose motherboards fried — often a few [...]