I have over 25 years of personal computer experience as an IT manager in a professional environment, the last 15 of which have been in the Legal/Court Reporting industries. I know computers inside and out. I began selling and servicing personal computers when they first became available for home use (Does anyone remember the IBM PC Jr – the one IBM promoted with the Charlie Chaplin ads, or the Apple IIe/IIc?). I’ve managed a couple of computer stores and then moved into IT support and management at several companies. With my background, I can offer practical solutions and information on many topics as it pertains to your use of computers. This will include tips and recommendations on security, browsers, programs, hardware, etc. I’ll include links to some of my favorite sites and programs. I will help explain technology in a non-technological way. If you have anything in particular that you want covered, please let me know. You can visit my website at http://www.askbillfirst.com and fill out the contact form on the Contact page. You can also read my monthly newsletters from here as well. Thank you.